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KEYWORD "Mystery Shopping" - 12 RESULTS
Agents encouraged to get mystery shopping analysis of performance

Letting agents are being encouraged to sign up so a mystery shopper can assess their performance. KnowYourMarket, a market research firm in...

21 May 2024

From: Breaking News

Mystery Shopping key to improving agency service - claim

The Guild of Property Professionals has given its backing to the concept of mystery shopping as a way of improving agents’...

04 January 2024

From: Breaking News

Top award for legendary lettings agency

The legendary Oxfordshire-based lettings agency Finders Keepers has won gold at the local British Property Lettings Award and silver in the...

20 April 2023

From: Breaking News

Landlords’ “knowledge gap” presents opportunity for letting agents

Letting agents say the latest review of how Right To Rent has been carried out demonstrates “a knowledge gap” by landlords. This...

15 February 2023

From: Breaking News

Agents accused of breaking the law over tenancy agreements

Letting agents across England have been accused of potentially breaching consumer law by demanding deposits before tenants even see a contract. The...

03 May 2019

From: Breaking News

Right To Rent: pressure group crowdfunding to pay for Judicial Review

The Joint Council for the Welfare of Immigrants is now crowdfunding to pay for the Judicial Review of the government’s controversial...

08 June 2018

From: Breaking News

Purplebricks has mystery shopped over 280 letting agencies across UK

Hybrid agency Purplebricks has given details of a mystery shopping exercise it has undertaken across over 280 letting agencies throughout the...

27 April 2017

From: Breaking News

Right To Rent 'discriminating against legal tenants' - claim

A report out today claims foreigners and Britons without passports, particularly from ethnic minorities, are being discriminated against in the lettings...

13 February 2017

From: Breaking News

Purplebricks ramps up attack on questionable agency fees

Hybrid letting and sales agency Purplebricks is ramping up its attack on high street agents with a claim that prospective tenants...

02 September 2016

From: Breaking News

NALS says latest call to ban letting agent fees is not the answer

The National Approved Letting Scheme says the most recent call to ban letting agent fees - in a demand made by...

08 August 2016

From: Breaking News

'Mystery shopping' allegedly reveals letting agents anti-DSS bias

A campaign group in the north east London borough of Hackney claims to have ‘mystery shopped’ 50 letting agents and has...

29 February 2016

From: Breaking News

Critics say Right To Rent pilot has been a failure

In the nine months since new Right To Rent immigration checks have been implemented across the West Midlands only seven landlords...

10 August 2015

From: Breaking News

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