A deposit protection scheme has published a deposit dispute best practice guide for letting agents and landlords.
my|deposits has produced the document which specifically outlines how to use photos and videos as supporting evidence during a tenancy deposit dispute.
Titled ‘Using photos and video as evidence’, the guide was put together by Suzy Hershman, head adjudicator at my|deposits.
It offers best practice advice on what to photograph at the beginning and the end of the tenancy, how to make sure that photos and videos are of adequate quality, how to authenticate photos and how to make sure only relevant evidence is submitted during a dispute.
Hershman says that photo and video evidence is a powerful tool for agents and landlords during the deposit dispute process, particularly when highlighting any damage or dilapidations to the rental property.
“Although photos and recordings can help prove entitlement to deductions from the deposit, written evidence in the form of detailed check-in and check-out Inventories forms the basis of the case when submitted to the Alternative Dispute Resolution (ADR) service,” she says.
Hershman also stresses that photo and video evidence should only be used as supporting evidence and cannot be relied upon exclusively.
The guide is available for free download via the my|deposits website.
The head of the parent firm of mydeposits is warning tenants...
Purplebricks is refusing to say how many tenants and landlords were...
The number of tenancy deposit disputes reached a record high in...
The government-backed tenancy deposit protection scheme mydeposits is allowing letting agents...
The predictions game can be tricky. Sometimes you just don’t know...
Leading UK property auctioneer Bond Wolfe has broken through the £100...
Uncertainty triggered by the new Labour Government and taxation concerns that...
B-hive Block Management Partners Celebrates Major Milestone With Over 100 Businesses...
We’re absolutely delighted to announce that, after 10 years, we’re able...
You don’t have to simply accept things as they are when...
%20-%20IMAGE%20Client%20Accounting%20%E2%80%93%20what%20are%20your%20options.jpg)
The benefits for letting agents to outsource their client accounting is...
Who are you and what does it say on...
Who are you and what does it say on...
Who are you and what does it say on...
Join the conversation
Be the first to comment (please use the comment box below)
Please login to comment