Repairs pilot scheme being rolled out to agents in two regions

Repair and maintenance management software firm Fixflo and emergency contractor supplier AXA Partners are rolling out a pilot scheme for lettings agents in the Midlands and the north of England.

It’s aimed at those agents who need emergency access to contractors when their usual contractors are unavailable.

By logging in to the existing Fixflo system agents will be able to instruct one of AXA Partner’s fully-qualified emergency contractors.

“Our customers recognise the value in an on-demand emergency provider who can complete repairs 24/7 and to tight service level agreements. Agencies use many contractors to meet their requirements, but there are always going to be occasions when their existing suppliers cannot help, so Fixflo has partnered with AXA Partners to provide a high-quality 24-hour service” explains Rajeev Nayyar, Fixflo’s managing director. 

One of the businesses acting as a testbed is Let Leeds. 

Luke Gidney, the company’s managing director, says: “We think this is going to be a fantastic tool for both landlords and agents in terms of them being able to continue to provide a high-quality, assured service, especially when managing properties outside their local area.”

After the pilot scheme has finished, Fixflo and AXA Partners intend to roll the service out to lettings agents throughout the UK.