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KEYWORD "Compensation" - 100 RESULTS
Agents demand clarity from Labour over planning changes

Clarity is required from the government over how planning changes are to help meet targets for 1.5m new homes in the...

30 July 2024

From: Breaking News

Awaab’s Law extended to private renting welcomed by tech experts

The Building Engineering Services Association has welcomed the new government’s commitment to reinforce the rules that require landlords and their agents...

26 July 2024

From: Breaking News

Labour’s Housing Policies - next five years start today

The biggest rental sector headline from Labour’s manifesto may well be its pledge for the “immediate” abolition of Section 21 eviction...

05 July 2024

From: Breaking News

Leasehold Reform Is Far From Over, Whoever Wins on July 4

Leasehold reform still has a long way to run, according to the Association of Leasehold Enfranchisement Practitioners (ALEP). The major party manifestos...

17 June 2024

From: Breaking News

Section 21 to be scrapped by Labour immediately

Labour’s manifesto, just released, makes a pledge to enact the “immediate” abolition of Section 21 eviction powers, along with other private...

13 June 2024

From: Breaking News

Shock rise in compensation paid by letting agents last year

The Property Ombudsman received a record number of enquiries with 57,635 people seeking support with their property and housing related issues...

10 June 2024

From: Breaking News

Ground Rents defended by investors’ group

The ongoing debate over ground rents within Government is rapidly becoming a Parliamentary farce that could soon lead to an economic...

01 May 2024

From: Breaking News

Propertymark guide helps tenants complain and challenge rent rises

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

23 April 2024

From: Breaking News

Backing for Ground Rent Cap being announced this week

An amendment is expected to be made by the government to its Leasehold and Freehold Reform Bill. The Bill, put forward by...

23 April 2024

From: Breaking News

Looking for a client account? Five steps to better lettings banking

You don’t have to simply accept things as they are when it comes to managing your client accounts. If your bank...

19 April 2024

From: Sponsored Content

Expelled! Agency kicked out by Ombudsman for just £1,100

A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...

26 March 2024

From: Breaking News

Complaints About Agents - huge rise in compensation

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

18 March 2024

From: Breaking News

Council attack on private rental sector ‘is next Post Office scandal’ - claim

The excessive enforcement of council rules on private landlords while social housing is so poorly run will be ‘the next Post...

12 February 2024

From: Breaking News

Neil Cobbold, Managing Director at PayProp UK

Who are you and what does it say on your business card? Neil Cobbold, Managing Director What is PayProp and what does it...

08 January 2024

From: 60 Second Interview

Last Ditch Bid to save unpopular freeholds from Gove’s law change

Plans for leasehold reform face a major early stumbling block as analysis shows plans to retrospectively introduce a cap on ground...

20 December 2023

From: Breaking News

Agency failed to return vacant possession of rental property to landlord

A London lettings agency has been expelled from The Property Ombudsman for not paying compensation to a landlord following a failure...

14 December 2023

From: Breaking News

Shock figures claim to show scale of mould on rental properties

Some 48 per cent of tenants are currently living with one or more housing disrepair issues, it’s being claimed. The problems include...

27 October 2023

From: Breaking News

Rogue agency expelled from Ombudsman but still trading illegally

A rogue lettings agency in London has been expelled from The Property Ombudsman scheme but is still thought to be trading. Hawks...

10 August 2023

From: Breaking News

Kicked Out! Redress scheme expels five rogue agencies

The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...

24 July 2023

From: Breaking News

Property company boss hit by big fine six years after offences

A property firm which admitted misleading tenants on their rights and threatening them to leave has been ordered to pay £8,000. Four...

12 July 2023

From: Breaking News

Share your views and you could help shape the evolution of the Renters (Reform) Bill

The Renters (Reform) Bill rewrites many of the rules that the private rented sector has played by for decades. This may...

07 July 2023

From: Sponsored Content

Activists threaten action if rental reform ‘does not deliver’

Shelter is telling the government it “must deliver” on the revolution it pledges under the Renters Reform Bill. Chief executive Polly Neate...

17 May 2023

From: Breaking News

Celebrity endorsement for Gove’s Rental Reform Bill

Consumer champion Martin Lewis - the man behind the Money Saving Expert website and TV shows - has backed the Renters...

17 May 2023

From: Breaking News

Big rise in complaints to Property Redress Scheme

There’s been a big rise in the number of complaints about agents lodged with the Property Redress Scheme, which says it’s...

09 March 2023

From: Breaking News

Six agencies expelled by The Property Ombudsman

It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...

27 January 2023

From: Breaking News

Property Redress Scheme now largest lettings redress service

The Property Redress Service claims to be the largest lettings redress service now, with over 13,250 letting agency branches on board. In...

12 January 2023

From: Breaking News

OnTheMarket reveals another new offer in bid to win agent members

OnTheMarket is today revealing another deal for agents - and this time it’s with insurance broker Simply Business. There are four new...

08 November 2022

From: Breaking News

More lettings reps on beefed up redress panel

One of the two official redress bodies, the Property Redress Scheme, has announced a beefed up advisory panel with a substantial...

25 October 2022

From: Breaking News

Agent urges tenants to claim compensation from landlords

A lettings agent has taken the surprising step of encouraging tenants to seek compensation if their landlords fail to abide by...

11 October 2022

From: Breaking News

Named, Shamed, Expelled - rogue agents thrown out by Ombudsman

Five agencies have been expelled from The Property Ombudsman scheme - all for compliance failures. The first is Home Trader Properties, in...

04 October 2022

From: Breaking News

Belvoir branch amongst raft of agencies kicked out of The Property Ombudsman

Six agencies have been excluded from The Property Ombudsman for failing to pay compensation to wronged complainants. One was the Belvoir...

13 July 2022

From: Breaking News

Most tenants uninsured and would pay for damage themselves

New research from insurance provider Paymentshield has found that over one in five UK tenants have experienced a negative property event...

17 February 2022

From: Breaking News

Expelled by Ombudsman - rogue agents who refuse to pay compensation

Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...

20 January 2022

From: Breaking News

Agency employee admits “no lawful basis” for using tenant’s data

A member of staff at a Connells-owned branch has been quoted as saying the agency had “no lawful basis” for passing...

14 January 2022

From: Breaking News

Reform tax, Beef up rogues database - Agents demand radical rental reforms

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

15 December 2021

From: Breaking News

Caught! Agency that illegally evicted tenant ends up in court

A lettings agency has been prosecuted by Birmingham council for unlawfully evicting a tenant. Principal Homes is based at Great Barr and was...

29 October 2021

From: Breaking News

Buy to let still seen as heavily regulated and unsympathetic to landlords

The end of the stamp duty holiday today has triggered a reduction in the number of buy to let investors saying...

01 October 2021

From: Breaking News

Agent urges tenants to take landlords to court over conditions

A lettings agent has taken the unorthodox approach of advising tenants to take their landlords to court in a bid to...

31 August 2021

From: Breaking News

Angry agent slams planning reforms for creating poor homes

A lettings agent who has made a series of outbursts against landlords and councils, has now turned his anger on proposed...

10 August 2021

From: Breaking News

Complaints about lettings agents are soaring, says redress firm

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...

13 July 2021

From: Breaking News

Agency apologises following office protest by activists

A lettings agency has apologised after a campaign by activists about the condition of a rental property it manages. Protesters outside the...

13 July 2021

From: Breaking News

Agent insults Ombudsman with “indolent Chihuahua” slur

A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...

28 June 2021

From: Breaking News

Insurance dealer sets up service for tenants to win compensation

The man behind an early version of deposit replacement for the private rental sector has now set up a service encouraging...

21 June 2021

From: Breaking News

Criminal Behaviour Order for rogue agent after unlawful eviction

A lettings agency director has been issued with a Criminal Behaviour Order for unlawfully evicting a tenant back in 2019. CFDP Ltd, trading as...

30 April 2021

From: Breaking News

Yet another agent ejected by Ombudsman may be trading illegally

Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...

16 April 2021

From: Breaking News

Rogue agency may be trading under new name via Facebook, says Ombudsman

A lettings agency that failed to pay a compensation award ordered by The Property Ombudsman has been expelled from the scheme...

15 April 2021

From: Breaking News

Agency that failed to pay £300 compensation kicked out of Ombudsman

A lettings agent in Slough, called Saville Park Ltd, has been excluded from The Property Ombudsman for failing to pay an outstanding award of £300.  TPO received a complaint from tenants...

15 April 2021

From: Breaking News

Legal warning over ‘honesty’ of grounds for possession

There's been a warning that tenants should not be deceived when a landlords wants possession of their property. Lindsays law firm says...

15 March 2021

From: Breaking News

Two agents and their firm must pay thousands compensation to landlord

Two letting agents have been ordered to pay £16,000 to a landlord after their activities were found to be unregistered and...

24 February 2021

From: Breaking News

Letting agent “illegally working” without redress scheme membership

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

17 February 2021

From: Breaking News

“Horrible crime” of illegal eviction probed by police

A 24 month community order and 200 hours of unpaid work are the price being paid for an unlawful eviction.  Buy to...

15 February 2021

From: Breaking News

Agency calls in police after activists protest outside branch

A lettings agency has called in the police after a protest involving anti-agent activists demanding compensation for past tenants. The Eastern Daily...

24 December 2020

From: Breaking News

Activists want to build rent strike momentum across student sector

Activists are attempting to build rent strike momentum amongst students who rent property across the country. ‘Rent Strike” is a national network...

08 December 2020

From: Breaking News

Overwhelming number of agents pay TPO compensation awards

An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...

01 December 2020

From: Breaking News

£100,000 compensation to be paid by rogue lettings agents

Three lettings agents who kept tenants’ rent instead of passing it to the landlords have been ordered to pay almost £100,000...

30 October 2020

From: Breaking News

Agents urged by ARLA to lobby MPs over cash help to tenants

The Association of Residential Letting Agents is urging its members to write to their MPs over the provision of cash help...

07 September 2020

From: Breaking News

Expelled! Agents thrown out by Ombudsman over award payments

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards.  In the case of Foremost Lettings Ltd...

26 August 2020

From: Breaking News

Shelter “doubling up” its checks on letting agents for compliance

Campaigning charity Shelter says it is “doubling up” its efforts to make sure letting agents comply with anti-discrimination legislation when it...

15 July 2020

From: Breaking News

Airbnb must pay out over sub-letting - could it happen here?

Airbnb has been ordered to pay some 52,000 euros in compensation to the owner of an apartment in Paris after a...

16 June 2020

From: Breaking News

Eviction Ban: Campaign launched to tell MPs how it's hurting industry

The industry’s major landlord trade body is urging its members to write to MPs to explains what it calls “the devastating...

15 June 2020

From: Breaking News

Six lettings agencies expelled from TPO for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Agents Beware: All tenancies subject to ‘Human Habitation’ from tomorrow

It’s easy to forget in the Coronavirus frenzy but from tomorrow, Friday March 20, all tenancies are to become subject to...

19 March 2020

From: Breaking News

Jon Notley, co-founder and CEO of Zero Deposit™

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

12 March 2020

From: 60 Second Interview

Tenant ‘financially exploited and harassed’ by landlord, claims council

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...

27 February 2020

From: Breaking News

Porsche-driving agent crook repays just £43,000 of missing £241,000

A jailed letting agent in a long-running legal saga has now been told she must repay her victims some £43,000 -...

25 February 2020

From: Breaking News

Five agents kicked out of Ombudsman scheme after disputes

The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...

21 February 2020

From: Breaking News

Tenant’s secret buy to lets land him with a suspended sentence

A London council tenant who for a period of seven years failed to disclose that he owned three houses, has been...

29 January 2020

From: Breaking News

Lettings agency boss jailed for £230,000 fraud scandal

A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...

19 December 2019

From: Breaking News

Three rogue lettings agencies expelled by The Property Ombudsman

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...

13 December 2019

From: Breaking News

Compensation for buy to let owners ‘possible’ says law firm

Owners of buy to let properties across the UK could be entitled to compensation due to onerous ground rent charges according...

10 December 2019

From: Breaking News

Former Labour councillor jailed after years of housing fraud

A former Labour councillor and solicitor Muhammad Harun has been jailed for 16 months after pleading guilty to two counts of...

20 November 2019

From: Breaking News

Agency compensates tenants and landlords after employee’s scam

Martin & Co says it has compensated clients fully after a rogue lettings agent in Cornwall added sums to invoices sent...

04 November 2019

From: Breaking News

Online lettings agency at heart of money laundering crimes

Three criminals have been sentenced after pleading guilty to money laundering involving an online lettings agency. The sentences follow an investigation spearheaded...

18 October 2019

From: Breaking News

Tulisa’s trashed apartment shows X-actly why inventories are vital

If you want to know why inventories are vital for agents and landlords, look no further than the high-profile dispute over...

17 October 2019

From: Breaking News

Rogue agents expelled by TPO for failing to pay compensation awards

Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...

19 September 2019

From: Breaking News

Renters can now switch mid-tenancy from traditional deposit to alternative

One of the suppliers in the fiercely competitive world of deposit alternatives has introduced an ‘unlocking deposits’ option. From today, Zero Deposit...

23 August 2019

From: Breaking News

Call for open-ended renting with reduced rent for long-term tenancies

There should be open-ended tenancies with reduced rent for long-term contracts and any rent increase tied only to inflation. This dramatic reform...

21 August 2019

From: Breaking News

Expelled! Seven rogue letting agents kicked out of Ombudsman scheme

Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...

03 June 2019

From: Breaking News

Tenant tells BBC that agency changed locks and removed goods

Controversial London lettings agency Flintons has again been named by a BBC TV programme for allegedly unreasonable behaviour in relation to...

03 June 2019

From: Breaking News

Agents must get to grips with deposit alternatives - their time has come

Lettings agents are being urged to educate themselves as much as possible about rival deposit alternative schemes which are becoming increasingly...

28 May 2019

From: Breaking News

Redress scheme makes £25,000 award after “failings” by lettings agent

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

23 May 2019

From: Breaking News

Deposit replacement scheme partners with 26-branch independent network

Tenancy deposit alternative Reposit has announced a partnership with Pattinson, the largest independent agency network in the North East. The 26-branch network...

09 May 2019

From: Breaking News

Proceeds of Crime Act to be used against jailed agents, council confirms

Cornwall council has confirmed that it’s to use the Proceeds of Crime Act to try to win compensation for victims of...

25 April 2019

From: Breaking News

Foxtons denies bait-and-switch after tenant couple rent “dud” flat

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...

23 April 2019

From: Breaking News

Lies, illegal flats and hidden tenants lead to suspended jail sentence

A buy to let investor who hid families in windowless rooms after failing to get planning permission for a block of...

28 March 2019

From: Breaking News

'Use more than one lettings agent to cut risk' landlords advised

New rules to protect rent paid by tenants to letting agents will fail to provide adequate protection for landlords, a trade...

07 December 2018

From: Breaking News

‘Take rogues to court’ - council urges private tenants to take civil action

Nottingham council - which recently introduced one of the largest and most controversial selective licensing schemes in the country - now...

23 November 2018

From: Breaking News

Lettings agency sued for £1.4m after harassment of tenant

A former City marketing executive is suing a lettings agency for £1.4m in a row over alleged harassment in 2010. Agent Caroline...

06 November 2018

From: Breaking News

Tory voters want S21 eviction powers scrapped, claims pressure group

Generation Rent, the controversial pressure group campaigning alongside Shelter and others for the scrapping of landlords’ rights to evict under Section...

29 August 2018

From: Breaking News

August deadline for Airbnb to satisfy EU on prices, terms and conditions

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...

18 July 2018

From: Breaking News

Kicked out: two lettings agencies expelled by The Property Ombudsman

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...

22 June 2018

From: Breaking News

Getting worse: complaints to TPO about letting agents soar 11%

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

17 May 2018

From: Breaking News

Massive £182,000 fine for buy to let investor after string of HMO offences

A buy to let investor has been found guilty of 35 HMO-related offences - and has to pay a total fine...

23 April 2018

From: Breaking News

Tenants get £7,638 compensation from property firm over pigeons

A property company that failed to repair a pigeon-infested loft has been fined a total of £31,026, including an order to...

04 April 2018

From: Breaking News

Property Ombudsman expels lettings agencies over payments issues

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

26 March 2018

From: Breaking News

Agents who say 'No DSS tenants' may be acting unlawfully

Letting agents who act on landlords’ instructions to refuse tenants claiming benefits may be breaking the law. A legal case recently found...

27 February 2018

From: Breaking News

Agencies expelled from Ombudsman scheme for non-payment of rents

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

10 January 2018

From: Breaking News

Landlord hit with fine for illegally evicting tenant

A landlord has been prosecuted and fined for evicting a tenant illegally.  Last week, Suhail Mahmood, 30, was convicted at Sheffield Magistrates'...

04 September 2017

From: Breaking News

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Prosecution of agency over 'sham licences' is first of its kind

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...

31 August 2017

From: Breaking News

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