From this month, private tenants in Northern Ireland will have sufficient smoke, heat and carbon monoxide alarms installed in their homes for...
Archive
Actual lettings and sales clients were contacted during a training event led by a renowned property industry coach. Fine & Country hosted...
25 July 2024
From: Breaking News
Regulation of lettings and estate agencies must be a priority for the government elected tomorrow, a PropTech entrepreneur demands. Sián Hemming-Metcalfe of...
04 July 2024
From: Breaking News
The Property Ombudsman received a record number of enquiries with 57,635 people seeking support with their property and housing related issues...
10 June 2024
From: Breaking News
Lettings agency giant Belvoir has struck a partnership with a PropTech firm majoring in inventories. InventoryBase Academy has been appointed as Belvoir's...
20 May 2024
From: Breaking News
Two London agents who traded fraudulently through their lettings business and scammed victims out of over £24,000 have been sentenced. After a...
13 May 2024
From: Breaking News
Half of all private renters would not know where to turn to if a letting agent failed to address a problem...
30 April 2024
From: Breaking News
A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...
23 April 2024
From: Breaking News
A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...
26 March 2024
From: Breaking News
There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...
18 March 2024
From: Breaking News
A pressure group unhappy about lack of progress on the Renters Reform Bill wants MPs to be bombarded with complaint emails. Over...
12 February 2024
From: Breaking News
Two thirds of private renters have experienced a problem with the quality or condition of their property in the past six...
26 January 2024
From: Breaking News
Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...
19 January 2024
From: Breaking News
A new lettings franchise is being launched, which claims its franchisees can earn £100,000-plus annually. The Sourced Group has launched Sourced Living,...
10 January 2024
From: Breaking News
ARLA Propertymark has urged letting agents to take breaches of the Information Commissioner’s Office’s data protection principle regarding GDPR seriously. The call comes...
04 January 2024
From: Breaking News
Measures contained in the Renters Reform Bill will fail without sufficient resources to ensure they can be enforced. The warning comes from...
13 December 2023
From: Breaking News
Propertymark has set out its pro-agency position on a range of issues contained in the Renters Reform Bill, currently trundling through...
07 December 2023
From: Breaking News
The Information Commissioner’s Office has issued advice to agencies on how to comply with data protection law. The UK data protection regulator...
06 December 2023
From: Breaking News
Controversial website content by the high profile website GetAgent must never appear again, according to the ad industry watchdog. The Advertising Standards...
06 December 2023
From: Breaking News
Parts B and C of the process to improve material information disclosure in property listings are published today within comprehensive new guidance...
30 November 2023
From: Breaking News
New directives issued by the government put the emphasis firmly on private landlords and their letting agents to take responsibility for...
11 September 2023
From: Breaking News
The Competitioin and Markets Authority is to probe five activities involving letting agents and landlords and their responsibilities to private tenants. Sarah...
25 August 2023
From: Breaking News
The Nationwide Foundation - a pressure group funded by the Nationwide - says more effective enforcement is required for the private...
15 August 2023
From: Breaking News
A rogue lettings agency in London has been expelled from The Property Ombudsman scheme but is still thought to be trading. Hawks...
10 August 2023
From: Breaking News
New figures released this morning from The Property Ombudsman show that the overwhelming number of disputes in the past year involved...
03 August 2023
From: Breaking News
A planning committee meeting discussion on an application for 100 new apartments in Manchester turned into a forum for complaints about...
01 August 2023
From: Breaking News
Landlords of more than 5,000 homes must register for a license and ensure their tenants have good quality housing or face...
25 July 2023
From: Breaking News
The Scottish Government does not intend to abandon its licensing scheme for Airbnbs and other short term lets, nor to delay...
20 July 2023
From: Breaking News
A property firm which admitted misleading tenants on their rights and threatening them to leave has been ordered to pay £8,000. Four...
12 July 2023
From: Breaking News
A property company director who admitted misleading tenants on their rights and threatening them to leave has been ordered to pay...
10 July 2023
From: Breaking News
A trade body has criticised the various UK governments for “rushing blindly” into poorly-constructed regulation of short lets. The angry words from...
12 June 2023
From: Breaking News
The Property Redress Scheme, one of two government-approved redress services, has produced a list of recently-expelled agencies. All agencies must be a...
26 April 2023
From: Breaking News
Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...
06 April 2023
From: Breaking News
Introduce yourself A: My name is Sean Hooker. I have worked for the HFIS group for sixteen years, originally helping set...
23 March 2023
From: 60 Second Interview
There’s been a big rise in the number of complaints about agents lodged with the Property Redress Scheme, which says it’s...
09 March 2023
From: Breaking News
A council has prosecuted an agency and landlord for not producing the right paperwork. Luton local authority has prosecuted Poplar Homes Ltd...
06 March 2023
From: Breaking News
Propertymark has hit out at a proposal from a group of MPs that there should be a single Ombudsman covering the...
13 February 2023
From: Breaking News
A property firm has been fined £8,000 for operating an HMO on one of Britain’s most famous roads. Westminster council has won...
08 February 2023
From: Breaking News
It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...
27 January 2023
From: Breaking News
The head of a Martin & Co office in Wolverhampton has been jailed over fraudulent activity. A court heard that Bhavander Singh...
16 January 2023
From: Breaking News
A landlord has pleaded guilty to four offences which involved the creation of fake letting agencies in order to help him...
13 January 2023
From: Breaking News
The Property Redress Service claims to be the largest lettings redress service now, with over 13,250 letting agency branches on board. In...
12 January 2023
From: Breaking News
The founder of a Barnsley based lettings and property management company is celebrating transforming his business - and winning an award...
30 December 2022
From: Breaking News
A former lettings agent who now helps tenants take legal action against landlords says 25 per cent of the complaints he...
29 December 2022
From: Breaking News
One of the leading deposit alternative services has called for a code of conduct to step, amongst other things, alleged pressure...
07 December 2022
From: Breaking News
The Observer newspaper has investigated the way letting agents apply so-called zero deposit schemes - and claims that in some cases...
05 December 2022
From: Breaking News
The allAgents review website has removed a claim suggesting it had been ‘endorsed’ by The Times and the Sunday Times newspapers. The...
23 November 2022
From: Breaking News
A news website is reporting that a landlord cut the asking rent of a property after social media criticism of its...
22 November 2022
From: Breaking News
Small and medium sized lettings agencies which have had running disputes with banks are being offered a lifeline - but must...
21 November 2022
From: Breaking News
A council’s Trading Standards team is warning letting agents of a new clampdown on compliance failures. Stoke-on-Trent Trading Standards says it’s received...
09 November 2022
From: Breaking News
The Property Ombudsman has reported a big rise in enquiries over last year and a huge rise since the pre-Covid year,...
02 November 2022
From: Breaking News
One of the two official redress bodies, the Property Redress Scheme, has announced a beefed up advisory panel with a substantial...
25 October 2022
From: Breaking News
The Advertising Standards Authority has banned advertorial material issued by the government department responsible for rental reform and housing. Two Labour MPs...
12 October 2022
From: Breaking News
Five agencies have been expelled from The Property Ombudsman scheme - all for compliance failures. The first is Home Trader Properties, in...
04 October 2022
From: Breaking News
The Advertising Standards Authority has stepped in to investigate allegations about advertising for shared ownership homes. In 2021 an advertisement appeared on...
21 September 2022
From: Breaking News
Trading Standards is calling for more due diligence checks to be made following the jailing of a rogue letting agent for...
31 August 2022
From: Breaking News
A former lettings agent has been jailed for almost three years after admitting conning landlords out of over £80,000. The sentence for...
30 August 2022
From: Breaking News
A letting agent who stole over £80,000 from landlords is awaiting sentence. Frank Smart - owner of Smart Residential Letting Agents in...
15 August 2022
From: Breaking News
Many agencies have long-standing and unresolved banking complaints, for example regarding client accounts: now it’s been declared they have only six...
12 August 2022
From: Breaking News
Fourteen Trading Standards authorities across a swathe of England are embarking on an enforcement project to check lettings agency compliance. The Central England...
15 July 2022
From: Breaking News
Six agencies have been excluded from The Property Ombudsman for failing to pay compensation to wronged complainants. One was the Belvoir...
13 July 2022
From: Breaking News
Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...
13 July 2022
From: Breaking News
One of Britain’s largest cities wants to regulate Airbnb and other short let platforms. The proposed scheme in Glasgow follows legal changes...
27 June 2022
From: Breaking News
At Tenancy Deposit Scheme (TDS), we're committed to making the deposit protection process as pain-free as possible. From our beginning of...
23 June 2022
From: Sponsored Content
Agents with landlord clients who let properties in Central West Bromwich are being reminded to check if they should apply for...
20 June 2022
From: Breaking News
The sole director of a lettings agency, who was recently made the subject of an anti-social behaviour injunction and banning order,...
10 June 2022
From: Breaking News
More than four in 10 landlords claim their letting agents charge too much - and one in six has been hit...
06 June 2022
From: Breaking News
A new survey gives an indication of how quickly properties with poor Energy performance Certificates are falling out of favour in...
24 May 2022
From: Breaking News
Letting agents in one part of the UK need to be ready for the most significant changes to the private rental...
10 May 2022
From: Breaking News
PRS, one of the two official redress services for the lettings and sales agency sectors, says it’s seen an increase in...
28 April 2022
From: Breaking News
A property ownership and management company has been fined £20,000 for failing to carry out safety and fire safety improvement works...
28 April 2022
From: Breaking News
Private rental property conditions and the enforcement of regulations by councils and government have all been in the firing line from...
13 April 2022
From: Breaking News
A study by the Tenancy Deposit Service has found that garden maintenance remains one of the most common reasons behind deposit...
31 March 2022
From: Breaking News
An agent’s plea to councillors to renew the HMO license for a landlord client fell on deaf ears in a controversial...
21 March 2022
From: Breaking News
A lettings company has been caught up in a case where rental accommodation has been described as “atrocious” and a landlord...
25 February 2022
From: Breaking News
Westminster council wants central London to have the same powers as Paris and Amsterdam to stop anti-social behaviour caused by Airbnb...
07 February 2022
From: Breaking News
Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...
20 January 2022
From: Breaking News
ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...
15 December 2021
From: Breaking News
How can agents improve their position in society? A report has been published following a roundtable discussion between prominent agency figures...
14 December 2021
From: Breaking News
A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...
03 December 2021
From: Breaking News
A lettings agent who also runs a tenant complaint insurance service has renewed his attack on landlords and local authorities. Ajay Jagota...
03 December 2021
From: Breaking News
Many young Britons allegedly live beyond their means, blaming high rents and “unforseen” agency charges as contributory reasons. A home insurance company...
23 November 2021
From: Breaking News
Six agencies have been expelled from The Property Ombudsman for failing to pay compensatory awards - five of them for offences...
11 October 2021
From: Breaking News
A lettings agent has been jailed for three years for defrauding tenants and landlords out of more than £182,000. Lee Clarke, 42,...
20 September 2021
From: Breaking News
Lettings once again dominated the complaints received by The Property Ombudsman according to its latest annual report - out today but...
24 August 2021
From: Breaking News
New rules out for consultation concerning block management aim to improve professionalism across the sector, root out rogue agents, and increase...
23 August 2021
From: Breaking News
The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...
13 August 2021
From: Breaking News
Propertymark has given its support to a free and independent dispute resolution service, the Business Banking Resolution Service, which is being offered to...
05 August 2021
From: Breaking News
A Labour council leader has hit after being attacked for his support for buy to let and property investment. Last week we...
02 August 2021
From: Breaking News
A controversial lettings agent who has set up a business to sell rental insurance has accused landlords of not taking their...
19 July 2021
From: Breaking News
There’s a warning from an industry trade body that some agents may have failed to take compliance obligations seriously enough. Paul Offley,...
16 July 2021
From: Breaking News
Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...
13 July 2021
From: Breaking News
Westcountry agency Stags has been the subject of a low level complaint to the Advertising Standards Authority. The complaint concerned fees not...
30 June 2021
From: Breaking News
A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...
28 June 2021
From: Breaking News
The man behind an early version of deposit replacement for the private rental sector has now set up a service encouraging...
21 June 2021
From: Breaking News
A London council has taken a landlord company to court after complaints of poor housing conditions in five of its rented...
06 May 2021
From: Breaking News
Councils are failing to protect tenants in three out of four cases where they discover rental homes are unsafe, according to...
29 April 2021
From: Breaking News
The managing director of Fixflo, Rajeev Nayyar, says the pandemic has changed the context in which agents should view tenants’ complaints. In...
28 April 2021
From: Breaking News
Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...