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KEYWORD "Disputes" - 100 RESULTS
Bidding Wars not the problem - they’re just a symptom

A prominent lettings agent says banning agents and landlords conducting bidding wars for a rental property is not addressing the real...

19 July 2024

From: Breaking News

Tenants skip food and heat to pay rent, claims industry group

The Deposit Protection Service's charitable foundation claims that a significant proportion of tenants who have recently moved are cutting back on...

21 June 2024

From: Breaking News

Proposed Capital Gains Tax rise would hit rental sector

A political party has proposed that Capital Gains Tax be equalised with Income Tax - meaning landlords and investors who sold...

13 June 2024

From: Breaking News

Fewer tenant disputes, claim new industry partners

Inventory services supplier No Letting Go and my deposits have announced a strategic partnership.  The partners claim the deal with combine reports...

13 June 2024

From: Breaking News

Shock rise in compensation paid by letting agents last year

The Property Ombudsman received a record number of enquiries with 57,635 people seeking support with their property and housing related issues...

10 June 2024

From: Breaking News

Propertymark wants Labour to come clean on rent controls

Propertymark wants Labour to come clean on its rent control policy, as the party repeatedly flip-flops on the issue. The agents’ body...

22 May 2024

From: Breaking News

Agency network links with industry supplier for training courses

Lettings agency giant Belvoir has struck a partnership with a PropTech firm majoring in inventories. InventoryBase Academy has been appointed as Belvoir's...

20 May 2024

From: Breaking News

Under 25% of renters bother reading tenancy agreements

A new survey from law firm Weightmans has found that only 24% of renters read tenancy agreements.  It says this is largely...

09 May 2024

From: Breaking News

Labour must come clean on Business Rates, says agency

A prominent agent campaigning for business tax reform is urging Labour to come clean on its policies for business rates and...

03 May 2024

From: Breaking News

Gove hits back at critics after Renters Reform Bill wins key vote

Michael Gove’s Department of Levelling Up, Housing and Communities hit back overnight at critics of the government’s Renters Reform Bill. The Bill...

25 April 2024

From: Breaking News

Backing for Ground Rent Cap being announced this week

An amendment is expected to be made by the government to its Leasehold and Freehold Reform Bill. The Bill, put forward by...

23 April 2024

From: Breaking News

Powers to evict anti-social tenants set to be beefed up

Propertymark has welcomed proposed reforms to evict tenants who show persistent anti-social behaviour.   In 2018, a Northern Ireland Department of Justice consultation...

12 March 2024

From: Breaking News

Regulating agents will make property ownership more transparent - claim

Propertymark says the regulation of property agents and the creation of a statutory Code of Practice can improve the transparency of...

14 February 2024

From: Breaking News

Agents demand radical legal reform and a new Housing Court

Propertymark has listed a string of legal reforms it wants as part of the government’s modernisation of the court process -...

21 December 2023

From: Breaking News

No rent controls in England - government confirmation

Rent controls as currently in force in Scotland and under consideration in Wales will not be put into effect in England,...

25 October 2023

From: Breaking News

Propertymark Backs Radical New Property Tribunal System

Propertymark has backed the idea of a new property tribunal system for Wales to simplify court processes. The proposal merges nine current...

12 October 2023

From: Breaking News

Agents call for root and branch housing court reform

Propertymark says it hopes that a Welsh Government White Paper proposing that nine devolved housing tribunals are consolidated into a single...

04 October 2023

From: Breaking News

Landlords’ and tenants’ money lost in agency administration

Thousands of pounds of landlords’ money may be lost as a result of the administration of high-profile London lettings agency Douglas...

02 October 2023

From: Breaking News

Help your landlords recover rent with PayProp’s effective arrears management tools

In the face of stretched incomes, rising interest rates and escalating consumer prices, an increasing number of tenants are at risk...

11 September 2023

From: Sponsored Content

Don’t just scrap Section 21 - reform the court system too

A lettings industry trade body has written to the government urging fundamental reform of the court system to prevent it grinding...

17 August 2023

From: Breaking News

Not Good Enough! Property Ombudsman criticises private rental quality

New figures released this morning from The Property Ombudsman show that the overwhelming number of disputes in the past year involved...

03 August 2023

From: Breaking News

Share your views and you could help shape the evolution of the Renters (Reform) Bill

The Renters (Reform) Bill rewrites many of the rules that the private rented sector has played by for decades. This may...

07 July 2023

From: Sponsored Content

Lawyer claims tenant register would slash disputes and litigation

A property law specialist wants a national register which would allow tenants’ histories to be checked before rental agreements are signed. Nyree...

28 June 2023

From: Breaking News

Grudging support for agents strictly observing Fees Ban

A campaign group of activists says there have been only “few reports of dodgy behaviour” by agents and landlords in the...

09 June 2023

From: Breaking News

Lettings chief insists Renters Reform Bill is not anti-landlord

The controversial Renters Reform Bill is not the anti-landlord charter that some in the h system claim it to be. That’s the...

18 May 2023

From: Breaking News

Celebrity endorsement for Gove’s Rental Reform Bill

Consumer champion Martin Lewis - the man behind the Money Saving Expert website and TV shows - has backed the Renters...

17 May 2023

From: Breaking News

Propertymark adds well known PropTech name to supplier list

Propertymark has added inspection and 360° tour software provider Inventory Hive to its industry supplier list. Jason Lee, commercial manager at Propertymark,...

16 May 2023

From: Breaking News

How to attract landlords to your letting agency

As the unending attack on landlords continues, many are succumbing to the pressures of increased taxes, interest rates rising, regulations becoming...

18 April 2023

From: Marketing & Social Media

Why consistency, backed by tech, is the key to great customer service

At PayProp, customer service is a top priority. Our UK-based platform experts are always ready to go the extra mile to...

16 March 2023

From: Sponsored Content

Phil Spencer urges agents to use the hard sell on Buy To Let

Location, Location, Location star Phil Spencer says it’s time for agents to go for the ‘hard sell’ on Buy To Let,...

13 March 2023

From: Breaking News

Government rental mediation scheme flops - change needed

A much-hyped government proposal to introduce a Rental Mediation Service to resolve disputes, sustain tenancies and reduce pressure on the courts...

07 March 2023

From: Breaking News

Mediation service expands to include letting agents

A mediation and conciliation service which has previously been restricted to landlords and tenants is now on offer to letting agents.  The...

03 March 2023

From: Breaking News

Ex-agent jumps aboard mould-risk bandwagon

A former lettings agent who now helps tenants take legal action against landlords says 25 per cent of the complaints he...

29 December 2022

From: Breaking News

More agents buy rent protection insurance as arrears worry grows

Data from different firms suggest there’s been an upsurge in the purchase of rent protection insurance by agents. Firstly Goodlord and Vouch...

24 November 2022

From: Breaking News

Agencies with banking disputes have three months to act

Small and medium sized lettings agencies which have had running disputes with banks are being offered a lifeline - but must...

21 November 2022

From: Breaking News

Tenants at each others’ throats because of costs - warning

The overwhelming majority of people who live in shared rented properties say that the rising cost of household bills is likely...

18 November 2022

From: Breaking News

Big rise in lettings enquiries to The Property Ombudsman

The Property Ombudsman has reported a big rise in enquiries over last year and a huge rise since the pre-Covid year,...

02 November 2022

From: Breaking News

Government delay is pushing landlords away says leading agent

The time taken to introduce legislation reforming the private rented sector is triggering an exodus of landlords, a lettings industry chief...

28 October 2022

From: Breaking News

Tenancy disputes dip but one major problem dominates

There’s more evidence today that cleaning remains the largest cause of disputes between agents and tenants. Data released by The Dispute Service...

06 September 2022

From: Breaking News

Agencies have six months left to register banking complaints

Many agencies have long-standing and unresolved banking complaints, for example regarding client accounts: now it’s been declared they have only six...

12 August 2022

From: Breaking News

MPs want agent feedback on Rental Reform - but be quick…

Agents have only four weeks to respond to a committee of MPs’ ‘call for evidence’ ahead of an investigation into the...

25 July 2022

From: Breaking News

White Paper fall-out - private rental sector set to contract

It looks as if the private rental sector will contract as a result of the threat of new regulations contained in...

04 July 2022

From: Breaking News

The Dos and Don’ts of Deposit Disputes

At Tenancy Deposit Scheme (TDS), we're committed to making the deposit protection process as pain-free as possible. From our beginning of...

23 June 2022

From: Sponsored Content

Labour pushing for even more radical reforms plus rent controls

The sweeping reforms for the private rental sector announced by the government at the end of last week do not go...

21 June 2022

From: Breaking News

Get Involved Now! Big industry debate on Rental White Paper

Today’s proposed changes to the private rental sector are the most radical for a generation. The first industry debate on this hot...

16 June 2022

From: Breaking News

Rental Reform White Paper - full details here

The government has released the full details of what it calls the Fairer Private Rented Sector White Paper. This is to form...

16 June 2022

From: Breaking News

Deposits - figures show remarkably few  agent-tenant disputes

The average private rental tenancy deposit last year exceeded £1,000 new figures show. At an average of £1,005 per tenancy, the cost...

13 June 2022

From: Breaking News

Evictions - What Next? Industry must rethink process, say leaders

Two of the most respected figures in the lettings sector are calling on agents, landlords and tenants to consider the future...

31 May 2022

From: Breaking News

Rental Reform aimed mostly at north of England, government admits

The government is admitting that its rental reform agenda is aimed primarily at the north of England - which just happens...

12 May 2022

From: Breaking News

Rental Revolution - agents worried at government proposals

Agents have voiced their reservations over aspects of the widespread rental sector reform announced by the government in the Queen’s Speech. Yesterday...

11 May 2022

From: Breaking News

Radical reform of private rental sector announced by government

The Queen’s Speech has confirmed that a radical re-shaping of the rental sector in England is being pushed ahead by the...

10 May 2022

From: Breaking News

Activists turn on letting agents and Labour as “landlords’ lackeys”

An activist at the centre of a controversy involving a London letting agent has used a left-wing website to explain how...

25 April 2022

From: Breaking News

Tenancy Disputes? Call for letting agents to use mediation processes

Propertymark has stepped up its call for a dedicated Housing Tribunal to improve mediation and enhanced dispute resolution. The trade body also...

08 April 2022

From: Breaking News

Take That! Famous industry supplier celebrates anniversary

Fifteen years ago Take That’s ‘Shine’ was at number one in the charts, ‘Mr Bean’s Holiday’ drew crowds into cinemas and...

05 April 2022

From: Breaking News

Tenancy Disputes - new insights into a common problem

A study by the Tenancy Deposit Service has found that garden maintenance remains one of the most common reasons behind deposit...

31 March 2022

From: Breaking News

App’s new feature allows agents to customise questionnaires

With the steady introduction of rental platforms and apps designed to bypass letting agents and property managers in the tenancy process,...

09 March 2022

From: Breaking News

Airbnb lettings ‘racket’ condemned by prominent newspaper

One of the country’s best-read and respected regional newspapers has accused Airbnb of a ‘racket’ by advertising homes on its short-let...

25 January 2022

From: Breaking News

Agent’s new firm threatens other agents with legal action over repairs

A lettings agent who also acts on behalf of tenants against landlords and agents claims to have received 1,000 enquiries from...

25 January 2022

From: Breaking News

Don’t wait for regulation and legislation - improve renting now

Agents should not wait until regulation and legislation improve the rental sector - they should be doing so voluntarily.  That’s the view...

20 December 2021

From: Breaking News

Purplebricks “faces £30m payout over tenant deposits”

The Daily Telegraph is reporting that Purplebricks could face a bill of as much as £30m “after it put thousands of landlords...

13 December 2021

From: Breaking News

Agency says it’s cracked how to cut deposit disputes with students

A Newcastle lettings agency says it’s cracked how to help reduce tenancy disputes at check out and speed up the return...

29 November 2021

From: Breaking News

Tenancy Disputes: Resolution system could avoid court last resort

ARLA Propertymark has thrown its weight behind a new dispute resolution service as a quicker and less expensive alternative to court...

05 November 2021

From: Breaking News

Dispute evidence – don’t throw the kitchen sink at it!

When it comes to gathering evidence for deposit disputes, the need for thoroughness is understandable. However, on occasion some landlords take...

20 September 2021

From: Sponsored Content

Tenancy disputes tumble thanks to Covid caution by tenants

Reluctance to move during the pandemic is thought to be a key reason for a sharp drop in tenancy disputes between...

03 September 2021

From: Breaking News

New consultation aims to “root out rogue agents” says RICS

New rules out for consultation concerning block management aim to improve professionalism across the sector, root out rogue agents, and increase...

23 August 2021

From: Breaking News

Agents reveal top reasons for tenancy disputes

A survey of some 600 agents and landlords by the Tenancy Deposit Scheme has revealed the most popular cause of deposit...

18 August 2021

From: Breaking News

Have Your Say: Ombudsman wants agents’ views on block management

The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...

13 August 2021

From: Breaking News

Free to agents: Banking dispute service endorsed by Propertymark

Propertymark has given its support to a free and independent dispute resolution service, the Business Banking Resolution Service, which is being offered to...

05 August 2021

From: Breaking News

Do you have questions about deposit disputes 

Through our FREE online deposit dispute webinars, we’ve trained thousands of landlords and letting agents about how the dispute resolution process...

02 August 2021

From: Sponsored Content

Flexible working for letting agents here to stay says DPS chief

Flexible working for letting agents, so much a part of activities for the past 18 months, is here to stay according...

29 July 2021

From: Breaking News

Are you open to lets with pets?

The Dogs Trust campaign ‘lets with pets’ states: “Landlords and letting agencies who exclude pet owners from their properties are missing out...

29 June 2021

From: Sponsored Content

Government launches online checker for private rental repairs

The government has launched an online checker in a bid to avoid disputes between landlords and tenants over the entitlement for...

25 June 2021

From: Breaking News

Relief for letting agents as mandatory mediation threat is lifted

The government has surprised observers by announcing that compulsory mediation over Covid-related arrears would happen in the commercial sector - but not...

17 June 2021

From: Breaking News

Relief for lettings sector as mandatory mediation threat is lifted

The government has surprised observers by announcing that compulsory mediation over Covid-related arrears would happen in the commercial sector - but not...

16 June 2021

From: Breaking News

Online agency’s new guide to avoid tenants falling victim of scams

The online lettings platform Mashroom has set out a list of guidelines it’s offering to prospective tenants to avoid them falling...

04 June 2021

From: Breaking News

Agent Alert: Change to eviction notice periods from today

The ban on bailiff-enforced evictions is now finally at an end and from today there is a change to the notice...

01 June 2021

From: Breaking News

Springtime - a great time for mid-tenancy inspections, say The Deposit Protection Service

With winter gone and spring now in full bloom, there’s no better time to inspect your property to check for damage...

19 May 2021

From: Sponsored Content

Tenancy Disputes? These webinars may help you resolve them...

The DPS is hosting free dispute webinars to enable landlords and letting agents to navigate the dispute resolution process. More than 2,000...

21 April 2021

From: Breaking News

David Hackett, Head of Business Development for The DPS

Who are you and what does it say on your business card? I’m David Hackett, Head of Business Development for The DPS    What...

04 March 2021

From: 60 Second Interview

Eviction mediation scheme - lawyers raise concerns

The Law Society is raising concerns about the government’s mediation scheme announced at the time of the last eviction ban decision. The...

09 February 2021

From: Breaking News

Agents back new Mediation scheme between landlords and tenants

Propertymark has thrown its weight behind an idea from Housing Secretary Robert Jenrick to create a mediation service to arbitrate in...

11 January 2021

From: Breaking News

Eviction ban extended in England and Wales

The ban on bailiff-enforced evictions for private renters has been extended in England and Wales. This will be until February 21 “at...

08 January 2021

From: Breaking News

Small number of tenancies end with deposit disputes, says government

Only 0.3 per cent of all tenancies in England and Wales ended with a dispute over the deposit in the six...

04 January 2021

From: Breaking News

Revealed - the biggest cause of claims by landlords against deposits

Just over half the claims made by landlords against tenancy deposits in 2020 cited a need to clean or make repairs...

30 December 2020

From: Breaking News

Faster check-out admin for agents thanks to PropTech integration

Two PropTech suppliers have announced their products will integrate in order to, in their words, “dramatically reduce reporting and end of tenancy...

23 November 2020

From: Breaking News

Delivering a speedy end of tenancy deposit negotiation – the top tips

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

10 November 2020

From: Legislation & Compliance

Free online deposit dispute webinars begin next week

The Deposit Protection Service is running three free online deposit dispute webinars, with the first scheduled for next week. The UK’s largest...

10 November 2020

From: Breaking News

Living without Section 21 evictions – lessons from the Scottish market

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

29 October 2020

From: Legislation & Compliance

More virtual courses for agents launched by TDS Academy

Letting agents are being invited to additional courses from TDS Academy online. The courses, offering Continuing Professional Development training virtually, look in particular...

23 October 2020

From: Breaking News

How to ensure a smooth pre-tenancy process

Making sure the check-in process for tenants is carried out in a smooth manner is more important than ever, in light...

07 October 2020

From: Sponsored Content

Agents face crucial role in coming months

The role of lettings agents has never been more crucial to landlords and tenants than it is now and will be...

28 September 2020

From: Sponsored Content

New regulations for post-ban evictions set out by government

The government has set out confirmation of the new regulations and protocols that agents and landlords will have to follow if...

21 September 2020

From: Breaking News

DPS and safeagent team up to offer new training courses for letting agents

The Deposit Protection Service (DPS) and safeagent have announced two new e-learning modules for letting agents and landlords. The modules, which form...

15 September 2020

From: Breaking News

Agents given Covid-secure guide on how to check-in students

With college and university terms about to start, and ever-more diligence required over Coronavirus, the Deposit Protection Service is offering an...

11 September 2020

From: Breaking News

Redress operator bigs up its own mediation service

The Property Redress Scheme, one of the two government-authorised redress services, claims its new mediation option is a success. In March this...

18 August 2020

From: Breaking News

Imminent surge of tenancies despite virus will challenge agents - claim

There’s likely to be a further surge of new tenancies in the weeks to come, challenging agents’ ability to cope with...

22 July 2020

From: Breaking News

Evictions could be avoided by new rental mediation service

A new service claims it could help to avoid arrears by mediating in disputes between tenants and landlords or their agents. The...

14 July 2020

From: Breaking News

Deposit disputes drop - but cleaning is still the main problem

The number of rental deposit disputes lodged with one of the government-authorised deposit schemes has fallen 15 per cent across England...

25 June 2020

From: Breaking News

Act now on possessions to minimise court delays, warns law firm

Landlords or their agents wanting to obtain possession of their property should act sooner rather than later despite the current ban. That’s...

23 June 2020

From: Breaking News

Agents must help landlords as Corona-fuelled arrears grow - call

A call has gone out for agents to offer extra support to landlords in the coming months as arrears may well...

19 June 2020

From: Breaking News

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