Archive

Outsourced communications provider Moneypenny has partnered with maintenance specialist Help Me Fix to support its property client base.  Help Me Fix, widely...

The Women In Estate Agency group is holding its first conference in London in March, where lettings industry gurus will be...

A guide has been launched to help letting agents put empathy at the heart of customer care and ensure customers benefit...

Agents must be ready for an influx of new business according to outsourced telephone and live chat service Moneypenny. Its latest figures...

A new online self-screening bot helps agents and landlords manage viewers’ safety more easily, before any face-to-face meetings take place. That’s the...

A new online self-screening bot questionnaire has been launched to check agents and customers are symptom-free before a physical viewing takes...

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

Telephone answering service Moneypenny says agents’ missed calls typically double during the summer months while staff are on leave - meaning...

There has been a sharp rise in lettings-related calls taken by answering service Moneypenny in the third quarter of the year. In...