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We speak to Eddie Correia, Managing Director, Agreement Express UK about the beginning of the company and how far they have come.
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Q: What does it say on your business card? Eddie Correia, Managing Director, Agreement Express EMEA Q: Who is Recombo? Recombo is a software development company based in Vancouver, Canada. We help businesses automate documents with a mobile solution. Our software-as-a-service, Agreement Express, removes the barriers of a paper process that stand between a business and its customers. We automate and integrate the entire document workflow, including digital signatures. It is ideal for any sector that produces large volumes of complex contracts or agreements. |
Q: How long has Recombo been trading?
Recombo started in 2001 developing different areas in the software business. Agreement Express was one of the branches under Recombo that began trading in the UK in 2009.
Q: Why choose Recombo?
Agreement Express enables optimal customer engagement while providing an immediate return on investment. We have well exceeded digital signature technologies and offer clients a means to digitise their contract operations. We appreciate that bringing on new technology can appear cost prohibitive, however I have seen companies reduce operational costs by as much as 75 per cent.
“Matching today’s technology with today’s consumer”
Q: What are your three unique selling points?
- Innovation of mobile technology that improves and modernises the client experience.
- Paperless process that frees staff from time-consuming administrative tasks and allows businesses to focus on their most crucial areas.
- Real time document access and process visibility. Documents can have unforeseen areas that cause delays and more work. With an online process you can monitor a document’s lifecycle in real time, eliminate errors, and backlogs, and close business faster.
Q: Who do you currently work with?
Alison Granger, Black Katz, Chancellors, Chesterton Humberts, Direct Residential, Grosvenor, Hamptons, John D Wood & Co, Kinleigh Folkard & Hayward, Knight Frank, Savills, Touchstone, Towends, Keating Estates.
“With Agreement Express, we know where the contracts are and who has seen them and who hasn’t.”
—Judienne Wood
Group Lettings Director
Kinleigh Folkard & Hayward
Q: How do you overcome your competitors?
We have invested and developed a strong understanding in lettings and estates business over the last 3 years. Our mobile technology is robust and agile and goes above and beyond digital signatures to provide an entire document automation system; digital signatures are just one element of our full suite of features. We also work with our clients to understand the fabric of their business, then we help them digitise their operations by creating a step-by-step plan to match the specifics of their company’s processes. We don’t provide a box solution; we help our clients continue their innovation cycle to become completely paperless and mobile.
Q: How do you create value for your clients?
We improve return on investment as soon as Agreement Express software is implemented. By focusing on areas that take up a lot of an agent’s valuable time, we can free up the agent to concentrate on the crucial areas of the business.
We work with our clients to understand their business, reduce costs and save time and effort on consuming administrative tasks. In doing this we believe our end-to-end technology also creates a better customer service experience.
We apply the knowledge we have learned from all of Recombo’s global clients in lettings, wealth management, epayment processors and insurance firms, amongst others, into our innovation cycles to continuously provide a better product.
Q: What is your greatest achievement and what made it so special?
Really changing how business is done and actually making people’s lives easier by automating any document, anywhere on any device. With Agreement Express cloud-based software, it is very quick to see the value of our product and how easy it is to use. All anyone needs is an email address and Internet connection and they are set to complete a document, from anywhere in the world on any device, from their smartphone to an iPad.
“I have not had a single client ask to go back to paper”
Q: What do you feel it takes to be successful in the industry?
Agility and innovation to match the consumer’s demands is key, this includes access anywhere and everywhere for convenience. Shuffling paper and inaccessible documents are a thing of the past. We live in an era where consumers demand business services to meet them where they are rather than the reverse. Business who understand this need and embrace a continuous innovation cycle as part of their business processes will be successful; those who don’t will unfortunately be left behind.
Q: Are you offering any special promotions?
We have a free 3-step online calculator that can determine how much you can save your firm by going paperless.
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