It is at this time of year that many lettings agents struggle to cope with property maintenance issues, especially out of hours and emergencies , Everything Lettings believe they have the perfect solution.
Roy Fuller, Sales Director explains more:
Planned or emergency maintenance will put a strain on most property management businesses, spending a significant amount of time managing contractors that all too often don’t have agreed service standards and service level agreements – which can affect your services to clients and bottom line income.
At Everything Lettings we know the things that can go wrong, trust us when we say identifying them provided such valuable insight when developing the Landlord Pack.
A good example of why we introduced Landlord packs is; a tenant reported that they had been broken into on Christmas Eve after making a quick call to the 24/7/365help line; a locksmith and glazier were on site within our 2 hour SLA, replacing the locks and boarding up the window. As the glazier could not re-glaze the window the tenant was provided with alternative accommodation by way of a hotel – all this at no additional cost – happy tenant, happy landlord and happy agent.
Having a Landlord Pack in place will provide;
· 24/7/365 emergency cover for unplanned property maintenance issues
· £500 to cover repairs, parts and call out
· Unlimited call outs over a 12 month period
· Yearly Boiler Service
· CP12 Gas Safety Inspection
Landlord packs are just one of the great products Everything Lettings provides, our capabilities range from facilities management, national coverage for planned property maintenance, mover related services, energy and media solutions, insurance and asset management.
We are uniquely placed to integrate services in order to provide clients with great value, savings and efficiency gains while improving essential front-line services and bottom line.
If you would like to find out how your business can benefit from offering Landlord Packs and partnering with Everything-lettings, contact them today
Tel 0844 272 2442 or email orders@everything-lettings.co.uk
Comments