Are you wasting your money on property portals?

07 March 2016 6705 Views

So you’ve decided to advertise on Rightmove, Zoopla or another online property listing agent. You’ve agreed the budget, made the bold move to join the 1000’s of other agents using these online advertising websites, but what happens when the phones start ringing?  Will you miss these highly coveted calls?? 

Are you missing out on £1000’s?
Although Rightmove and Zoopla are able to let you know how many calls are directed from their website to your agency, how does it make you feel when you know you have missed a call, which could potentially be worth £1000’s in sale commission? If your phone lines are engaged, or you’re out at a viewing, or maybe your reception staff are helping visitors to your premises, is the money you’ve spent on advertising on these listing websites wasted?  We’re here to let you know that there is a straight forward and simple solution. Use a telephone answering service...!

Incoming business calls are still the highest lead source.
Consider how much you’ve spent on getting your phone to ring with an inbound enquiry – indeed, our research shows that incoming business calls are still the highest lead source (according to Invoca).  But are your leads being left behind, or going to your competitor?  Are you an agency that relies upon your reputation to retain vendors, and does your customer service make it a pleasure for purchasers to do business with you?

Look at your leaks!
We’ve asked you the above questions for a reason – we wanted to show you that there are potential leaks in your business, and our telephone answering service helps you to retain business and capture new clients.

At Face for Business you will get:-

• A Lead PA, who will be your main contact, who’ll get to know your business.

• Knowledgeable and experience PA’s who’ve had life experiences and will have undergone a six-week training regime, as well as being IQ and psychometrically tested – we only want the best PA’s to represent you and your business (and ours, of course).

• Your very own client portal, accessible from your desktop (or even your mobile) 24 hours a day, 7 days per week so you can re-read your messages and listen to your calls, or review your usage and you can even optimise your own bills.

• We record ALL our calls and you can listen to them whenever you want.  You don’t need a written request, you simply log in to your portal, click a button and see for yourself how we represent your business.

• The opportunity to leave your PA’s feedback – we encourage both positive and constructive feedback, helping us to improve our service for you.

• A service that has achieved ISO 9001 : 2015 certification, demonstrating our commitment to providing quality management systems for our clients and staff.  

 

Let us show you how our telephone answering service for estate and letting agents works.  Read our estate and letting agent testimonials here, then take a 7-day free trial with us, and discover how to fix your leaks. 

Ring us today on 0333 323 1007, email hello@ffb.co.uk or complete our trial form here.

“Going the extra mile for our customers and delivering outstanding quality, service and value.”