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KEYWORD "customer" - 101 RESULTS
Eight young PropTech firms get boost through ‘scale-up’ investment

Eight fledgling UK PropTech have been selected for the Propertymark-linked  REACH UK 2024 technology scale-up program. The REACH UK program, launched in March...

03 September 2024

From: Breaking News

Agency brands  announce outline of staff profit-share scheme

A regional independent lettings agency has launched a new profit share scheme for its staff - but it’s keeping quiet on...

30 August 2024

From: Breaking News

Propertymark backs bank's bid to turn renters into first time buyers

Propertymasrk has thrown its weight behind Lloyds Banking Group making £2 billion of lending available to first time buyers borrowing more...

30 August 2024

From: Breaking News

Agents rank most effective PropTech innovations

A survey of over 730 property professionals has found that 76% believe the introduction of technology has changed the UK property...

28 August 2024

From: Breaking News

Zoopla tells letting agents exactly how much it does for them

Leading property website Zoopla has delivered strong results for letting agents in the run-up to the busiest time of year for...

27 August 2024

From: Breaking News

High profile portals merge - what does this mean for agent fees?

PropertyPal - a portal recently at the centre of a fees dispute - has merged with Propertynews. The two brands, which are...

21 August 2024

From: Breaking News

PropTech platform to use AI in next upgrade, as fees rise

PropTech entrepreneur and lettings agent Kristjan Byfield is announcing an upgrade to his platform The Depositary, which will see its first...

19 August 2024

From: Breaking News

Another lender slashes Buy To Let mortgage rates

Aldermore has cut rates across its buy to let and residential owner occupier mortgages - the latest in a series of...

14 August 2024

From: Breaking News

Buy To Let yields rise for HMOs and company landlords

Landlords generated average rental yields of 6.3% in the second quarter of the year, research for Paragon’s latest PRS Trends Report...

09 August 2024

From: Breaking News

Online lettings operation woos landlords with sub-£40 deal

A relaunched online lettings agency operation is offering lettings listings deals to landlords from £39.50. The little known Essex-based Griffin Property Co...

07 August 2024

From: Breaking News

Rightmove to lose 8% of lettings listings next month

Rightmove has admitted to shareholders that it’s to lose 8% of its lettings listing from next month - the equivalent of...

07 August 2024

From: Breaking News

Stricter EPC targets for private rental sector ‘must come with cash help’

Propertymark says stricter rules for EPC ratings in the private rental sector must be backed up with incentives and financial support. The...

06 August 2024

From: Breaking News

Not For Profit agency wins coveted ‘people award’

Leicester based student accommodation provider, Sulets - formally Student Union Lettings Ltd - has won a Platinum award from Investors in People.  Only...

06 August 2024

From: Breaking News

US-style agency signs up with US-owned OnTheMarket

An agency has signed up to OnTheMarket, claiming the portal progress since being taken over by a US firm was the...

02 August 2024

From: Breaking News

Agency’s new chief oversees lettings and sales, preparing for AI

A high end agency has created a new senior role to oversee co-ordinate lettings activities with sales, and oversee a raft of...

01 August 2024

From: Breaking News

Agency veteran turned MP will run for Conservative leader - report

The veteran founder of Hunters, Kevin Hollinrake, is reported to be in the race to be Conservative Party leader.  He is MP...

22 July 2024

From: Breaking News

100+ Businesses have made this their next big thing!

B-hive Block Management Partners Celebrates Major Milestone With Over 100 Businesses Onboard! B-hive Block Management Partners, part of the Vegner Group, who...

16 July 2024

From: Sponsored Content

Agent appointed to manage company’s 14 lettings branches

Hamptons, one of the high-end brands owned by Connells, had appointed Graeme Young as regional lettings director.  Young assumes responsibility for 14-branches...

11 July 2024

From: Breaking News

Popular Buy To Let mortgage lender is latest to cut rates

Paragon Bank has reduced rates on its core range of buy-to-let mortgages, taking 15bps off 10 products, in addition to launching...

05 July 2024

From: Breaking News

High profile agency launches new dedicated lettings branch

One of the longest standing and best known lettings agencies in the south east has opened a new office in Esher.  Curchods...

05 July 2024

From: Breaking News

Labour has a mandate to help renters become buyers - PropTech claim

The incoming Labour government has a social mandate to support the next generation of homeowners in the UK, says financial PropTech...

05 July 2024

From: Breaking News

Lettings agency regulation demanded by PropTech leader

Regulation of lettings and estate agencies must be a priority for the government elected tomorrow, a PropTech entrepreneur demands. Sián Hemming-Metcalfe of...

04 July 2024

From: Breaking News

Agency that Refurbs and offers Guaranteed Rent is expanding

A lettings agency that works by giving a fixed rental income to its landlord clients each month, and paying for the...

27 June 2024

From: Breaking News

PropTech big names link up for lettings webinar tomorrow

Agency software supplier Alto links with repairs and maintenance software provider Fixflo for an unusual webinar tomorrow at 10am. Guest speaker will...

26 June 2024

From: Breaking News

Northern Ireland joins The ValPal Network

We’re absolutely delighted to announce that, after 10 years, we’re able to expand The ValPal Network to Northern Ireland. Since our launch...

19 June 2024

From: Sponsored Content

PropTech - Zoopla parent firm launches transaction platform

Houseful - the company which operates Zoopla amongst other industry brands - has launched Movemnt, which it describes as “a national...

19 June 2024

From: Breaking News

New bespoke platform and business support for agents

Propertymark has launched a new bespoke platform for agents, with the claim that it will ‘connect everyone everywhere.’ The trade body says...

18 June 2024

From: Breaking News

Eco-Improvements demanded by most tenants - new bank survey

A small survey by a bank suggests that almost 100% of buy to let investors surveyed have received requests from tenants...

14 June 2024

From: Breaking News

Fewer tenant disputes, claim new industry partners

Inventory services supplier No Letting Go and my deposits have announced a strategic partnership.  The partners claim the deal with combine reports...

13 June 2024

From: Breaking News

Renters increasingly reconciled to not owning a home in future

Data sourced from millions of bank accounts reveals spending on rent and mortgages increased 6.3 per cent year-on-year in May. Barclays data...

11 June 2024

From: Breaking News

Shock rise in compensation paid by letting agents last year

The Property Ombudsman received a record number of enquiries with 57,635 people seeking support with their property and housing related issues...

10 June 2024

From: Breaking News

Key London office head named by leading lettings agency

Property consultancy Knight Frank has appointed Olivia Firmin as Head of Lettings in its Wimbledon office. Firmin, already an associate in the...

10 June 2024

From: Breaking News

HMO award winners revealed - are you amongst them?

Software company COHO has presented wards to agencies, suppliers and individuals involved in the HMO business. The firm says the awards honour...

07 June 2024

From: Breaking News

Lloyds Bank rental property initiative signs PropTech deal

Citra Living, the Build To Rent offshoot of Lloyds Banking Group, continues with its growth strategy into the private rental sector. Citra...

04 June 2024

From: Breaking News

PropTech link with landlord-owned lettings compliance service

PropTech platform Goodlord has partnered with safety certificate provider Safe2 to offer compliance work for the lettings sector.  Safe2 - recently acquired...

04 June 2024

From: Breaking News

Agency will have 1,800 branches following latest acquisition

The Property Franchise Group is buying the Fine and Country chain, plus the membership body the Guild of Property Professionals. The deal is worth...

03 June 2024

From: Breaking News

Zoopla welcomes back regional agent as portal rivalry hots up

Zoopla says a prominent regional agency, Dowen, has returned to its site in a bid to ramp up its plans for...

03 June 2024

From: Breaking News

Mydeposits custodial scheme - new platform launched

A new platform for the mydeposits custodial scheme has launched this week, incorporating features inspired by feedback from members and designed...

31 May 2024

From: Breaking News

Build To Rent provider claims record breaking rental unit growth

Build To Rent provider Sigma Capital says it’s enjoyed a record breaking period of growth. Over 2023 and so far in 2024...

30 May 2024

From: Breaking News

First Timers stuck renting because of lack of understanding - claim

A mortgage lender claims many potential first time buyers are missing out because they don’t understand the concept of shared ownership. Just...

29 May 2024

From: Breaking News

New website marks high profile agency’s 20th anniversary

High profile independent lettings agency base property specialists is marking its 20th anniversary with a new video-first website. The agency - located...

24 May 2024

From: Breaking News

Today - ESTAS shortlists for three top industry awards

The ESTAS has revealed the nominations for three of its most prestigious categories to complete the shortlist for the 2024 awards. The...

24 May 2024

From: Breaking News

Agents, Start Your Engines - Formula 1 figures to address agents

Letting agents are being invited to two senior Formula 1 figures on how to improve their performance. Neil Martin has held senior...

23 May 2024

From: Breaking News

Emoov, pioneer online agency, acquired by small family business

A low profile family company called the Griffin Property Company has acquired Emoov, the online agency which was a pioneering name...

22 May 2024

From: Breaking News

Agents encouraged to get mystery shopping analysis of performance

Letting agents are being encouraged to sign up so a mystery shopper can assess their performance. KnowYourMarket, a market research firm in...

21 May 2024

From: Breaking News

PropTech: Agency launches custom-made AI-powered CRM system

An AI-powered Customer Relationship Management system tailored specifically for letting and estate agents has been launched by an individual agency.  Preston Baker...

17 May 2024

From: Breaking News

Want to save 25 minutes per transaction? PropTech link-up claims you can...

The Property Franchise Group is to roll out a partnership with PropTech firm Coadjute TPFG, the largest franchise estate agency group in...

17 May 2024

From: Breaking News

“It’s a Game Changer!” - agent praises latest PropTech upgrade

The existing Fixflo integration with Alto has been beefed up to allow the system to create an updated works order with...

13 May 2024

From: Breaking News

Rightmove Money-Making Machine set to hike agent fees again

Number one portal Rightmove has upgraded growth expectations in its latest statement to shareholders - and is again growing its average...

13 May 2024

From: Breaking News

Specialist accommodation listings service recruits extra staff

Student accommodation listings service StuRents has added three new hires as it expands. Chris Glen is the new head of customer success....

02 May 2024

From: Breaking News

Lloyds Banking Group rental project now has 2,000 properties

Citra Living, part of Lloyds Banking Group, is to bring more than 150 new family homes to the rental market in...

30 April 2024

From: Breaking News

ESTAS announce new PropTech headline partners for 2024

The ESTAS, the customer review and awards platform, has unveiled new headline partners for 2024. Reapit and PayProp will become the Headline...

29 April 2024

From: Breaking News

Tax Alert - Agents can urge landlord clients to take part in pilot scheme

HMRC has launched a pilot for the proposed Making Tax Digital service for quarterly reporting - and agents can sign up...

26 April 2024

From: Breaking News

Build To Rent claims it already conforms with Reform Bill ideals

A trade body representing Build To Rent operators claims that the sector “already accommodates the Bill’s proposals” in terms of tenants’...

26 April 2024

From: Breaking News

New Holiday Lets booking system rivals hotels, says supplier

PropTech firm Pikl is launching an insurance-backed cancellation product specifically for holiday lets that will enable operators to offer the same...

24 April 2024

From: Breaking News

Big HMRC fines for agents prompt Anti-Money Laundering guidance

Recent substantial fines issued by HMRC are a harsh reminder to agents to ensure that their Anti-Money Laundering policies are up...

23 April 2024

From: Breaking News

Seasoned lettings expert joins regional agency

A seasoned lettings expert has been taken on to boost the success of an agency branch in Surrey. James Clarke, with 25...

19 April 2024

From: Breaking News

ESTAS Change: new principal partner for this year’s awards event

The ESTAS awards event in October has a new principal partner. It’s Landmark Information Group, which includes Landmark Estate Agency Services, Searchflow,...

12 April 2024

From: Breaking News

OnTheMarket expansion continues as it signs large multi-branch agency

Seymours, one of the largest independent agency networks operating in the South East of England, is to advertise its lettings and sales...

09 April 2024

From: Breaking News

I’m Making You An Offer! - PropTech in Dragons Den-style pitch

A major technology programme has secured what it calls “a landmark co-investment partnership” with Propertymark and the Tenancy Deposit Service group.  And...

09 April 2024

From: Breaking News

Agency aims for high-end market with rebrand and new appointment

Curchods is making a bid to expand its activities in the high end Surrey market with a rebrand of its latest...

09 April 2024

From: Breaking News

Agency appoints seasoned management figure as new director

Lettings and property management agency Xenia Lettings has appointed a new director.  Daryl Tomlinson first entered the industry in 2007 as a...

04 April 2024

From: Breaking News

Industry boss slams government for ‘grandstanding’ on rent issues

HomeLet and Let Alliance’s chief executive Andy Halstead has called for less “government grandstanding” and more direct action to recognise the...

03 April 2024

From: Breaking News

Build To Rent sector creates its own Code of Practice

A fledgling trade body has introduced what it calls “principles for a new Build to Rent Code of Practice that will...

02 April 2024

From: Breaking News

Lettings Helpline and legal advisors hailed as major success

Propertymark says its Lettings Helpline for agent members in England and Wales has become “an essential membership benefit for dealing with...

28 March 2024

From: Breaking News

Father and Son win big at agency awards ceremony

The Belvoir 2024 Annual Awards have crowded a father-and-son franchisee pairing as the big winners. Paul Wallace-Tarry and his son Richard Wallace-Tarry...

28 March 2024

From: Breaking News

Renting cheaper than owning for most first time buyers says Halifax

For first time buyers, renting is cheaper than buying in most of the UK according to new data from the Halifax.  London, the...

27 March 2024

From: Breaking News

Homes Under The Hammer - good times are here for auctions

There appears to be more evidence that these are good times for auctions. Network Auctions says it’s witnessed a sales surge, with...

26 March 2024

From: Breaking News

OnTheMarket hits record high advertising totals

OnTheMarket continues on its path to try to become the number one property portal, with a boast that it has a...

25 March 2024

From: Breaking News

Growing agency claims it’s in UK’s top three per cent

Birmingham property agency Davidson Estates has completed the first of what it pledges to be a number of acquisitions with the...

22 March 2024

From: Breaking News

Give tax perks to renters to help them buy, urges think-tank

A think tank is urging the UK government to consider tax perks for private renters to help them save faster for...

20 March 2024

From: Breaking News

Energy Efficiency - new RICS standard for agents to launch this year

The Royal Institution of Chartered Surveyors has launched a new Residential Retrofit Standard in a bid to help the housing industry...

19 March 2024

From: Breaking News

Big customer satisfaction win follows agency’s eight year campaign

Knight Frank’s residential operation has won the ‘Best Customer Satisfaction Strategy Award’ at the UK Customer Satisfaction Awards 2024. The agency says its...

18 March 2024

From: Breaking News

Family-owned agency signs up to deposit alternative supplier

Family-owned agency Boydens has signed a deal to offer deposit alternative service Reposit to landlord clients. Paul Buck, a representative of Boydens,...

14 March 2024

From: Breaking News

Banks Closing Pooled Client Accounts - agents urge government action

Propertymark is urging the government to tackle the problem of banks closing down undesignated or pooled client accounts of letting agents. HM...

13 March 2024

From: Breaking News

Franchisee snaps up rival independent after 14 years

A Hunters franchisee has made his first acquisition - after 14 years. Lester Hurst, who has owned the Otley and Ilkley branches...

12 March 2024

From: Breaking News

OnTheMarket begins new charm offensive to win agents

OnTheMarket is starting another round of its Town Hall in-person sessions - once again in a bid to win agents. Jason Tebb...

07 March 2024

From: Breaking News

London lettings agency expands network with 14th branch office

London lettings agency Martyn Gerrard has opened a new flagship office in Hampstead, expanding its network across the North and Northwest...

06 March 2024

From: Breaking News

Agency pays £20,000 to employee for Injury To Feelings

A high profile lettings agency has had to pay almost £22,000 in damages to an employee who raised concerns about safety...

01 March 2024

From: Breaking News

Agency launches Platinum Homes service for high-end lettings

Home Counties agency Bridges today launches Platinum Homes, which it describes as “a bespoke sales and lettings service catering to premium...

29 February 2024

From: Breaking News

PropTech service launches revised website and blog

Automated rental payment service PayProp has revealed a revamped website.  The service described the new site as “a refreshed web presence that...

29 February 2024

From: Breaking News

PropTech: New Lettings Progression function for agents - and soon

Alto says it’s introducing new Lettings Progression functionality which will roll out in the first half of this year - so...

27 February 2024

From: Breaking News

New analysis of LGBTQ+ inclusion in the agency industry

Propertymark is launching the latest phase of its research into diversity in the agency sector. Last year it worked with the University...

27 February 2024

From: Breaking News

Property firm prepares to launch regional lettings branch network

Specialist property management firm Xenia Estates has announced a shake up ahead of entry into the residential lettings sector. Xenia currently looks...

22 February 2024

From: Breaking News

Historic agency snaps up independent lettings business

Cotswolds and Midlands agency Sheldon Bosley Knight has snapped up a small independent lettings business. Stratford-based Charles Saville Limited adds more than...

22 February 2024

From: Breaking News

How can agents use PropTech to win new landlord clients?

A free webinar next week will explore how agents can use technology solutions to attract and win new landlords for their...

16 February 2024

From: Breaking News

Buy to let portfolio used for housing association tenants

A council that is buying private properties in second home hotspots to let to local people has struck a new agreement...

16 February 2024

From: Breaking News

New tenant referencing service launches today

VISTA, a tenant referencing service first announced back in November, launches today. Insurance and referencing service HomeLet says the product will “provide...

15 February 2024

From: Breaking News

Alto announces link-up with deposit alternative supplier

Agency software service Alto has announced a new integration with Zero Deposit.  Research by Zero Deposit shows that 65 per cent of...

15 February 2024

From: Breaking News

High profile supplier restructures and renames

One of the highest profile groups in the private rental sector supplier space - Hamilton Fraser - is restructuring. In future the...

13 February 2024

From: Breaking News

Agents plead with Bank of England after buy to let mortgage arrears soar

Propertymark wants the Bank of England to cut interest rates following data showing soaring mortgage arrears and repossessions. Lenders trade body UK...

09 February 2024

From: Breaking News

70 Not Out! Agency celebrates seven decades of service

Lettings and sales agency Gascoines is this week celebrating 70 years of serving the property market in Nottinghamshire. Founded by Doug Gascoine...

08 February 2024

From: Breaking News

New ESTAS winners named in time for spring marketing campaigns

The ESTAS Group says its 2024 Best in Postcode Category Winners will be announced on April 26. This new category was announced...

07 February 2024

From: Breaking News

OnTheMarket president welcomes latest lettings agency  to drop Zoopla

Lettings agency Edward Mellor, which operates its 15 branches across Greater Manchester, has signed up to OnTheMarket. This follows the controversial CoStar...

07 February 2024

From: Breaking News

AI - many agents are optimistic about Artificial Intelligence

Almost half of more than 400 letting agents quizzed for a new study have expressed their optimism about the impact of...

06 February 2024

From: Breaking News

High profile agency snaps up London independent

The Martyn Gerrard agency has acquired a London independent - Range Homes. Range Homes, based in the north London suburb of Palmers...

06 February 2024

From: Breaking News

Former Foxtons boss to give masterclass on agents’ higher fees

The former Foxtons managing director Peter Rollings is to give agent a masterclass in obtaining higher lettings and sales fees. Rollings will...

02 February 2024

From: Breaking News

Agency enters partnership with deposit alternative service

Reposit is the latest deposit alternative service to announce strategic partnerships with agencies - the latest signings are Symonds & Sampson,...

25 January 2024

From: Breaking News

Poor communication stops short let repeat bookings - claim

A new study claims holiday rental providers could increase business five fold or more through improved communication. The study asked more than...

23 January 2024

From: Breaking News

Fixflo parent firm links with automated client accounting engine

Aereon - a European software provider that owns high profile PropTech operator Fixflo - has entered a strategic partnership with automated...

23 January 2024

From: Breaking News

MovePal MovePal MovePal