Controversial website content by the high profile website GetAgent must never appear again, according to the ad industry watchdog. The Advertising Standards...
Archive
The allAgents review website has removed a claim suggesting it had been ‘endorsed’ by The Times and the Sunday Times newspapers. The...
23 November 2022
From: Breaking News
The Advertising Standards Authority has banned advertorial material issued by the government department responsible for rental reform and housing. Two Labour MPs...
12 October 2022
From: Breaking News
The Advertising Standards Authority has stepped in to investigate allegations about advertising for shared ownership homes. In 2021 an advertisement appeared on...
21 September 2022
From: Breaking News
A lettings agency is in hot water with advertising regulators for using the phrase “What the flock are you looking at?”...
27 April 2022
From: Breaking News
Westcountry agency Stags has been the subject of a low level complaint to the Advertising Standards Authority. The complaint concerned fees not...
30 June 2021
From: Breaking News
Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...
05 August 2020
From: Breaking News
A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...
23 January 2020
From: Breaking News
A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...
09 December 2019
From: Breaking News
The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...
04 December 2019
From: Breaking News
The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...
24 July 2019
From: Breaking News
The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...
12 June 2019
From: Breaking News
Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...
03 April 2019
From: Breaking News
A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...
20 March 2019
From: Breaking News
Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...
30 January 2019
From: Breaking News
A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...
09 January 2019
From: Breaking News
An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...
21 November 2018
From: Breaking News
Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...
02 October 2018
From: Breaking News
In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...
29 August 2018
From: Sponsored Content
In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
29 August 2018
From: Sponsored Content
The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...
08 August 2018
From: Breaking News
The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...
02 May 2018
From: Breaking News
Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...
25 April 2018
From: Breaking News
Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...
17 January 2018
From: Breaking News
Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...
20 December 2017
From: Breaking News
An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...
06 December 2017
From: Breaking News
A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...
22 November 2017
From: Breaking News
An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...
27 September 2017
From: Breaking News
Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...
13 September 2017
From: Breaking News
A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...
29 August 2017
From: Breaking News
A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...
28 June 2017
From: Breaking News
Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...
14 June 2017
From: Breaking News
Airbnb has changed details on its website following a complaint to the Advertising Standards Authority. The short-let platform’s website, seen on December...
10 May 2017
From: Breaking News
Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...
22 February 2017
From: Breaking News
Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...
14 December 2016
From: Breaking News
The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...
30 November 2016
From: Breaking News
Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...
26 October 2016
From: Breaking News
The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...
29 September 2016
From: Breaking News
The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...
28 September 2016
From: Breaking News
A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...
31 August 2016
From: Breaking News
The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website. The...
10 August 2016
From: Breaking News
A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...
06 July 2016
From: Breaking News
A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...
11 May 2016
From: Breaking News
The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...
04 May 2016
From: Breaking News
Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...
02 March 2016
From: Breaking News
A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...
27 January 2016
From: Breaking News
A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...
01 December 2015
From: Breaking News
The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...
13 November 2015
From: Breaking News
Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...
18 September 2015
From: Video Articles
The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...
09 September 2015
From: Breaking News
The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...
16 July 2015
From: Breaking News
The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...
09 July 2015
From: Breaking News
The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features
It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants. Under the...
27 May 2015
From: Breaking News
OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...